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3CX V16 

A full-featured PBX for less. Save up to 80% on your business phone bill by switching to Voice Over IP (VOIP) using 3CX as your business phone system. 3CX is a robust software-based and open standards PBX phone system which helps organizations and companies tackle their daily communications needs, boost the productivity of their agents, conduct meetings through web conferencing, and reduce telco costs. This IP phone system and unified communications solution can be run in the cloud or on-premises, or virtualized on existing servers using Hyper V or VMware. 3CX offers advanced communications features such as the ability to view presence, deliver faxes and voicemails through email, send text messages, and host webinars and online meetings.

 

With 3CX, remote workers will be able to make interoffice phone calls for free and customers can reach out to you at a lower cost. The PBX phone system also eliminates licensing and billing on a per extension basis, enabling you to reduce your phone bills and communications costs. 3CX has VoIP clients designed for iOS and Android devices which allow you to handle and transfer calls from your smartphone as well as view the presence of your co-workers from any location.

 

3CX delivers an extension called Click to Call that you can add to popular browsers such as Chrome and Firefox, and even to your existing CRM system. As a result, you will be able to automatically detect phone numbers on web pages, emails, and your existing CRM system, and make calls directly within the web browser or CRM system.

3CX V16 Professional Annual License

Simultaneous Calls:
  • The Professional version gives you everything in the Standard version plus:

     

    • Use your own SMTP Server
    • Use your own custom FQDN
    • Configure BLF's from the apps
    • Hot Desking
    • Scheduled restoration
    • View presence of remote offices
    • Call Flow Designer
    • Advanced Queue Strategies
    • Advanced Call Reporting
    • Realtime Queue Statistics
    • Queue Reports
    • Barge in / Listen in / Whisper
    • Query customer name based on caller ID
    • Ability to use 3CX apps API
    • Link company directory with LDAP / ODBC
    • Sync phonebook with Microsoft Exchange
    • Realtime queue monitoring
    • Wallboard
    • Switchboard queue manager view
    • Supervisor can log agents in / out
    • Support external agents
    • Callback option if queue is full
    • CRM integration / scripting interface
    • SLA alerting / reporting
    • Web conferencing for 100 (max) participants is included